Pickering Tourist Information Centre

02 June 2011

Welcome to the Pickering Tourist Information Centre Page.

Since our centre opened in 1988, it has been helping visitors and local residents to enjoy our lovely area, it attractions, events and delights, and has picked up a host of awards along the way which are a testimony to the service the team offers and to the genuine joy we have in the job.

Have a browse through our site, enjoy a taster of our delightful area, then contact us for our personal help in planning your visit.

We are open:

Daily from March to October, 09.30 – 17.00 (16.00 on Bank Holidays & Sundays)
Monday to Saturday from November to February, 09.30 – 16.00.

Contact Us

Address
Pickering Tourist Information Centre
The Ropery
Pickering, North Yorkshire
YO18 8DY

Telephone
+44 (0)1751 473791 or (01751) 476899
+44 (0)1751 473487 (fax)
0800 854 047 (UK only) Accommodation Line

Email - This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Follow us on Twitter: www.twitter.com/VisitRyedale
Location map
SatNav YO18 8DY
Local Weather - Dalby Forest Weather Station

How to Find Us

On Foot:-
At the traffic lights in Pickering, turn towards the Railway Station, and you will find our centre on the left, immediately opposite the short-stay car-park, and next to the Library.

By Bus or Rail:
If you arrive by the 128 service bus, ask to alight in ‘The Ropery’ - the bus stop is a few yards from the TIC.

If you arrive by bus from York/Malton or Whitby, you will alight in Eastgate. Walk towards the town centre (you will see the church spire at the top of the market hill). Go down past the shops from the church, and turn left at the bottom of the hill into The Ropery, and you will see us on the right, opposite the car-park.

By Car:
Pickering itself is at the crossroads of the A170 (Thirsk > Scarborough road) and the A169 (Whitby > Malton [&York] road).

Approximate Distances from Pickering:

Thirsk 27 miles
Helmsley 13 miles
Scarborough 18 miles
Whitby 22 miles
Malton 9 miles
York 25 miles

Useful Transport Links:

York>Malton>Pickering>Whitby Coastliner bus service - www.yorkbus.co.uk/?subSiteID=1
Scarborough>Pickering>Helmsley bus service 128 - www.eyms.co.uk
Scarborough>Malton>York>Leeds>Manchester/Liverpool rail - www.tpexpress.co.uk
Journey Planner for public transport - www.transportdirect.info

About Us

The Centre is staffed by a small, dedicated team who offer a service 7 days a week from February to October, including Bank Holidays, and 6 days a week, Monday to Saturday, from November to February.

Our operator is Ryedale District Council (www.ryedale.gov.uk) based in Malton and covering some 600 square miles of beautiful, rural North Yorkshire, including the four market towns of Helmsley, Kirkbymoorside, Malton and Pickering.

We are situated in Pickering town centre, next door to the Library, and 100 yards from the North Yorkshire Moors Railway station.

Pickering is a charming and historic market town (pop. 6,500) situated on the northern extremity of the Vale of Pickering, and nestling under the North York Moors National Park. There is a lively street market on a Monday, and the town also boasts a museum of rural life, a ruined castle, the steam railway and an extremely good example of mediaeval wall-paintings in the Parish Church. The town has a good range of smaller shops, a co-op supermarket, a large antique centre, an auction room, and is well supplied with cafés, and eating places to suit most tastes. The surrounding area comprises rich agricultural land (supplying the many local produce farm shops) in the Vale of Pickering, heather uplands in the North York Moors National Park, broad-leaf and plantation forests, pristine river systems, and areas designated ‘of outstanding natural beauty’ (AONBs). All around are charming, unspoiled villages, home to an abundance of artists, potters and craftsmen.

Throughout the year the town attracts visitors from all over the world, and especially visitors whose name is ‘Pickering’ who come to ‘touch base’. If you are one – don’t forget to sign our visitors’ book!

Related Links:

The Official Website of Pickering Town Council - www.pickering.gov.uk
Beck Isle Museum of Rural Life - www.beckislemuseum.org
North Yorkshire Moors Railway - www.nymr.co.uk
Saint Peter & Saint Paul Parish Church - www.pickeringchurch.com
Local Crafts - www.brigantia.co.uk
North York Moors National Park - www.northyorkmoors.org.uk

Our Services

We are pleased to help with your enquiries at the counter, by telephone, email or post.

These are some of the services we offer to our visitors and local residents:

Information on:

• Attractions and places to visit covering a wide area around Pickering – brochures, guide books, dedicated  information room
• What’s On – shows, theatres, cinema, special events, day trips, sports, local societies
• Transport and Travel – timetables, route planning, park and ride, car-park discounts and permits, taxis/private  hire
• Local services – shopping, eating out, crafts outlets and galleries, internet access
• Tickets for events, discounted entry to attractions, vouchers
• Accommodation – and especially a booking service at the counter or any time in advance by telephone / email. We book both  serviced and self-catering accommodation
• Accommodation bookings at the counter for other destinations in the UK and airports
• Retail Sales of maps, cycling and walking information, guidebooks, postcards, local crafts and produce, souvenirs and gifts
• Sports and activities – horse-riding, cycle routes, golf, spectator events, airborne adventures, fishing….
• Holiday information for other destinations in the UK and brochure order service
• Office services – photocopying, fax

Pickering Tourist Information Centre Service Commitment

We, at the Pickering Tourist Information Centre, offer the following commitment to you, our valued customer:- friendly, courteous, helpful and efficient service at all times.

Feedback

We welcome your feedback on our service and will use your comments where we can to improve on our service for future users.  Please help us by emailing any comments or suggestions in confidence to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Access Statement

The TIC is located in The Ropery, a town centre location next to the Library and 100 yards from the NYMoors Railway station. Opposite is a short-stay (2 hours maximum, or 3 hours with Blue Badge) Pay & Display car-park, and a pull-in in front of the Library allows passenger discharge 25 yards from the TIC entrance.

Wheelchair Access

Access is from level, flagged area, through double doors (manually operated, but within clear sight of staff should assistance be required) into main TIC counter & sales area, which offers comfortable access for wheelchairs/pushchairs and 2 low level customer access points with seating/wheelchair access. The main TIC is open plan with special attention paid to keeping areas free of obstructions.

Access to information room behind counter is level, but through standard width doorway (door removed). Leaflets are displayed at a level which is reachable from wheelchair. Some sales goods are located above this height, but staff are on hand to assist.

The TIC is equipped with a portable Induction Loop, and staff are trained in using the RNID Typetalk service.

Visual impairment

Information is available in large-print version, and other  information can be printed in large-font option on request. Timetables can be provided in enlarged photocopy version. We regret no information is available in Braille.

There are no public toilet facilities on site. Public toilets (including Radar Key accessed toilet for disabled persons) are located across the road from the TIC (50 yards). Radar Keys available in the TIC (purchase price £3, or one key available on loan)

Wheelchair – loan service

Three modern wheelchairs (2 require carer to push, 1 is push/self-propel) are available on loan to visitors. Service is free of charge, but donations to the TIC charity fund are welcome and are used to supply/maintain the chairs and to help local charities which benefit visitors. The chairs can be reserved in advance for collection from the TIC as arranged (Tel: 01751 476899)